Faq

Frequently Asked Questions

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our custom office furniture services, products, and processes. If you can’t find what you’re looking for, feel free to Contact Us

General Questions

What types of office furniture do you customize?

We specialize in customizing office desks, office tables, office sofas, and office storage solutions.

Can I request a design consultation before placing an order?

Absolutely! We offer a free design consultation to understand your needs and preferences.

Do you provide installation services?

Yes, we provide delivery and on-site installation for all our furniture orders.

Customization Process

Our process is simple
  • Consultation & Design – We gather your requirements and propose a design.
  • Material Selection – You choose from our wide range of materials and finishes.
  • Production – We manufacture the furniture according to your specifications.
  • Delivery & Installation – Our team ensures everything is perfectly set up.
Can I see a prototype or sample before final production?

Yes, depending on the project, we can provide samples or mockups to ensure the design meets your expectations.

Can I make changes after the design is finalized?

Minor changes may be accommodated during the material selection phase. However, once production begins, adjustments are limited.

Can you replicate an existing furniture design?

A: Yes, if you have a design in mind, share photos or drawings, and we’ll customize it to match your specifications.

How long does the entire process take?

The timeline varies based on the project’s scope, but most orders are completed within 4-7 days from confirmation.

Do you provide after-sales maintenance?

Yes, we offer after-sales support, including maintenance tips and repair services if needed.

 

Payment & Pricing

How do you determine the cost of customized furniture?

Pricing depends on the materials, size, complexity of design, and any additional features. We provide a detailed quote after the consultation.

What payment methods do you accept?

We accept bank transfers for now.

Is a deposit required to begin production?

Yes, we typically require a 50% deposit to initiate the order, with the remaining balance payable upon delivery.

Delivery & Warranty

Do you deliver outside Dubai?

Yes, we deliver across the UAE. For international orders, please contact us for more details.

What if my furniture arrives damaged?

In the rare event of damage during delivery, we will either repair or replace the item at no extra charge.

Do you offer a warranty?

Yes, all our furniture comes with a 1-year warranty covering manufacturing defects.

Eco-Friendly Options

Do you offer eco-friendly materials?

Yes! We provide sustainable material options, including reclaimed wood and low-VOC finishes, for environmentally-conscious customers.

How do you ensure sustainability in your production?

We use eco-friendly manufacturing processes, reduce waste, and partner with suppliers that prioritize sustainable practices.

Contact Us

How can I get in touch with your team?

You can reach us via:

Need More Help?

If your question wasn’t answered here, feel free to contact us or schedule a free consultation. We’re happy to help!